MOST COMMON QUESTIONS

Q: What is the minimum age to rent this home?

A: The minimum age of the primary renter is 30 years old. This is true for all our homes and there are no exceptions. This applies to prom, graduation, and bachelor/bachelorette parties.

Q: Is smoking permitted?

A: No.

Q: Are pets allowed?

A: No.

Q: Does the house have air conditioning?

A: No.

Q: Are linens provided?

A: Yes.

Q: Are towels provided?

A: No.

Q: Does the property have a fire pit? Am I allowed to have a fire outdoors?

A: Yes, there is a fire pit with 6 chairs and burning is allowed outdoors. However, always make sure there isn't a burn ban in place before building a fire.

Q: Will the GPS take me to the house or will I need directions?

A: The GPS will take you right to the house!

Q: Is there parking at the house? How many cars can we park?

A: Yes, there is a private driveway and can accommodate 4 cars. 

Q: When is check-in?

A: 3:00PM

Q: When is check-out?

A: 10:00AM

Q. What will I need to bring?

A: We start every rental off with a starter supply of toilet paper (1 roll per bathroom), 1 roll of paper towels for kitchen, garbage bag in kitchen trash can, hand soaps in bathrooms and kitchen (pump or bar), dishwashing soap (pump), dishwasher and laundry pods (in moderation) and hand towels in kitchen and bath. You will need to bring more for if/when you run out.

Q: What do I do with the trash?

A: Masthope has a central drop off dumpster.  More information will be provided upon check in. 

Q: Do I have access to community amenities?

A: Yes, if you rent a home within a community you have access to its amenities. For this community, 8 passes come with rental and you may purchase up to 4 more at $5/day per person. Please follow this link for more information on the amenities available.

WESTCOLANG LAKE INFORMATION

Q: Is the home lakefront?

A: No. 

Q: Can I bring/rent a powerboat?

A: No, Westcolang Lake (Masthope’s private lake) does not allow visitors to launch powerboats. Lake Wallenpaupack is within a half hour's drive if you're interested in powerboating.

Q: Can you swim in the lake?

A: YES! Every lake in the area - big or small, private or public - is safe to swim in. If there is a dock, you can swim off the dock.  Masthope has a private beach for it's owners and guests.  It is a sandy beach with life guards and swim are with 2 swim docks.  

HOUSE INFORMATION

Q: How many beds are there? What sizes are they?

A: Two bedrooms have queens and 3rd bedroom has a twin. The loft has two twins.  

Q: How many bathrooms are there?

A: 2 bathrooms: 1 shower and 1 shower tub.

Q: How many TVs are there? 

A: TVs in the two main bedrooms and there is a flat screen in Living Room.

Q: What Entertainment options does the house have?

A: We want your vacation at our rental properties to be as comfortable and fun as possible. We provide a lot of options for entertainment. The living room TV and one bedroom has cable and there is a DVD player in the other bedroom. There is no WIFI.  

Q: What other options for activities does this house have?

A: This house has DVD;s, Board Games, Cards, and Books.

Q: What Appliances and Supplies does the Kitchen have?

A: To ensure our property has a homey feel for you and your family to feel comfortable, we make sure to stock the kitchen with basic supplies. We do not supply condiments, spices or any pantry goods. In order to keep our kitchens as clean and germ free as possible any items left by previous guests are discarded. This house has:

*Fridge * Freezer * Stove * Dishwasher * Microwave * 2 Slice Toaster * 12 Cup Coffee Maker * Coffee Filters * Keurig * Large Pots and Pans * Large Bowls * Silverware * Plates & Bowls * Cups * Glasses * Wine Bottle Opener / Corkscrew * Cutting Boards * Serving Platters * BBQ Tools * Tea Kettle * Electric Griddle * Blender * Hand Mixer *

Q: What other Appliances and amenities does this house have?

A: This property also has a Washing Machine, Dryer, an Iron/ Ironing Board, a Vacuum Cleaner, Broom and Hangers.

Q: How many does the dining room table sit?

A:  Dining table seats 7, outdoor table seats 4-6 and there are several benches and chairs outside and around the fire pit as well.

Q: How many does the living room sit?

A: Seats 7.

Q: Does the house have a fireplace / wood stove?

A: Yes, there are two fireplaces. One is gas and the other is wood burning. 

Q: Do we have to bring our own wood?

A: Yes. We recommend DuraFlame logs or similar type for easy firemaking for the inside fireplace. The Firepit outside can use any wood. Most gas stations and super markets in the are sell bundled wood for campfires.

Q: What kind of grill does the property have?

A: Propane.

Q: Do we need to bring propane?

A: No, that is always included in our homes.

Q: Are there water toys/ life jackets/ beach chairs available?

A: There are 2 beach chairs